PaceTrack — Frequently Asked Questions (FAQ)
PaceTrack
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Frequently Asked Questions

A short overview of what PaceTrack is and whether it fits you. Already using the platform? See the athlete FAQ and the coach FAQ.

❓ Frequently Asked Questions

What is PaceTrack and who is it for?▾

PaceTrack is a platform for running, cycling and triathlon coaches, sports clubs and athletes. Coaches get an athlete base, training plans, payment tracking, chat and analytics. Athletes get a training calendar, watch sync, season plans and an activity feed. You can train with a coach or entirely on your own.

How is PaceTrack different from Strava or TrainingPeaks?▾

Strava is a social network built around completed workouts; TrainingPeaks is planning behind a paid subscription. PaceTrack combines both sides: the plan (from a season macro plan down to a structured workout on your watch) and the fact (sync, analysis, fitness analytics), plus things neither of them has — coach payment tracking, chat with voice messages and video calls, and AI planning assistants.

Which sports are supported?▾

Running, cycling, swimming, strength and recovery workouts. Race preparation plans are available for running (5K to marathon), cycling (gran fondo, group race, time trial, stage race, peak fitness) and triathlon (sprint, Olympic, half 70.3-style, full distance). Structured workouts can be sent to Garmin watches and Wahoo bike computers.

Where do my workouts come from?▾

Automatic sync with Garmin Connect, Polar Flow, Strava, Wahoo, Suunto and COROS; WHOOP provides recovery and sleep metrics. Apple Watch workouts come straight from the PaceTrack Athlete app via HealthKit — no Strava. The same app can record a run or ride on the phone. If your watch isn't supported, upload a .fit file manually or enter a workout without a file. PaceTrack never sees your passwords for these services (you sign in on their side), except COROS — it has no separate sign-in page, so your COROS email and password are entered directly in PaceTrack and stored encrypted.

I'm a coach — what does the platform give me?▾

An athlete base (added manually, imported from Excel or via requests from the coach directory), monthly payment tracking with automatic reminders, a calendar and training plans with an AI assistant, structured workouts sent to your athletes' watches, chat, video calls and per-athlete fitness analytics. See the coach FAQ and the feature overview.

I train on my own, without a coach — is the platform for me?▾

Yes. Self-coached athletes get everything: the calendar, AI-built macro plans and weekly plans, fitness and load analytics, gear tracking, the feed and the community. You can connect a coach later through the directory — your plan and history are preserved. See the athlete FAQ.

Can I be a coach and an athlete at the same time?▾

Yes — one account can have two cabinets: a coach cabinet (your athletes, plans, payment tracking) and an athlete cabinet (your own training, watch sync, analytics). You switch between them via the profile menu, and a coach cabinet you no longer need can be deleted while keeping the athlete one.

What about my data and privacy?▾

Your workouts and payments are visible only to you and your coach or club. The public profile and feed are strictly opt-in, with GPS trimming near start and finish so your home address is never shown. You can delete your account at any time — with email confirmation and full removal of workouts, plans and connected services.

Is there a mobile app?▾

Yes — two apps: PaceTrack Athlete and PaceTrack Coach. Both are on the App Store and Google Play (Athlete, Coach); more on the apps page. They cover the daily loop: record a workout, import from Apple Watch (iOS), chat, notifications and ratings. Plans are still created on the website. The site still works on a phone; notifications also arrive in the browser, Telegram and email.

Which languages are available?▾

English and Russian. If a coach and an athlete write in different languages, chat messages and workout descriptions are automatically translated into the reader's language (the "Translate into my language" option in the profile); the original is always kept.

Didn't find your answer?

Check the feature overview or contact support.

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