Frequently Asked Questions
A short overview of what PaceTrack is and whether it fits you. Already using the platform? See the athlete FAQ and the coach FAQ.
❓ Frequently Asked Questions
What is PaceTrack and who is it for?▾
PaceTrack is a platform for running, cycling and triathlon coaches, sports clubs and athletes. Coaches get an athlete base, training plans, payment tracking, chat and analytics. Athletes get a training calendar, watch sync, season plans and an activity feed. You can train with a coach or entirely on your own.
How much does it cost?▾
PaceTrack isn't a subscription. There are no payment fees: athletes pay their coach directly using the coach's payment details, and the platform only handles tracking and reminders. A few specific features are paid: the AI Assistant (a free-form AI chat, separate from AI-built plans) and buying ready-made training plans from the shop; both spend units from an account balance, and a free starting balance is granted on registration. If the service is useful to you, you can support the project with a donation.
How is PaceTrack different from Strava or TrainingPeaks?▾
Strava is a social network built around completed workouts; TrainingPeaks is planning behind a paid subscription. PaceTrack combines both sides: the plan (from a season macro plan down to a structured workout on your watch) and the fact (sync, analysis, fitness analytics), plus things neither of them has — coach payment tracking, chat with voice messages and video calls, and AI planning assistants.
Which sports are supported?▾
Running, cycling, swimming, strength and recovery workouts. Race preparation plans are available for running (5K to marathon), cycling (gran fondo, group race, time trial, stage race, peak fitness) and triathlon (sprint, Olympic, half 70.3-style, full distance). Structured workouts can be sent to Garmin watches and Wahoo bike computers.
Where do my workouts come from?▾
Automatic sync with Garmin Connect, Polar Flow, Strava, Wahoo, Suunto and COROS; WHOOP provides recovery and sleep metrics. If your watch isn't supported, upload a .fit file manually or enter a workout without a file. PaceTrack never sees your passwords for these services (you sign in on their side), except COROS — it has no separate sign-in page, so your COROS email and password are entered directly in PaceTrack and stored encrypted.
I'm a coach — what does the platform give me?▾
An athlete base (added manually, imported from Excel or via requests from the coach directory), monthly payment tracking with automatic reminders, a calendar and training plans with an AI assistant, structured workouts sent to your athletes' watches, chat, video calls and per-athlete fitness analytics. See the coach FAQ and the feature overview.
I train on my own, without a coach — is the platform for me?▾
Yes. Self-coached athletes get everything: the calendar, AI-built macro plans and weekly plans, fitness and load analytics, gear tracking, the feed and the community. You can connect a coach later through the directory — your plan and history are preserved. See the athlete FAQ.
Can I be a coach and an athlete at the same time?▾
Yes — one account can have two cabinets: a coach cabinet (your athletes, plans, payment tracking) and an athlete cabinet (your own training, watch sync, analytics). You switch between them via the profile menu, and a coach cabinet you no longer need can be deleted while keeping the athlete one.
What about my data and privacy?▾
Your workouts and payments are visible only to you and your coach or club. The public profile and feed are strictly opt-in, with GPS trimming near start and finish so your home address is never shown. You can delete your account at any time — with email confirmation and full removal of workouts, plans and connected services.
Is there a mobile app?▾
There is no separate app — the site is fully mobile-friendly and works as a web app. Notifications arrive as browser push and in Telegram (the bot is connected in your profile), plus email notifications.
Which languages are available?▾
English and Russian. If a coach and an athlete write in different languages, chat messages and workout descriptions are automatically translated into the reader's language (the "Translate into my language" option in the profile); the original is always kept.
