Athlete FAQ
Short answers to common questions. A detailed description of every section is in the athlete guide. Are you a coach? See the coach FAQ.
🚀 Registration and linking to your coach
Do I need to register to use PaceTrack at all?▾
If your coach only tracks your payments — no: reminders and the "I have paid" button work via email. Registration unlocks your personal account: a calendar with your training plan, watch sync, workout ratings, analytics, the feed and the coach directory. The form is at athlete-register.php.
My coach already tracks my payments (I get payment emails) — how do I register and end up with that coach?▾
Register with the same email address the payment emails arrive at. Your account is linked to your card in the coach's base automatically by email match — nothing else to connect. If you have cards with several coaches under that email, all of them get linked.
I registered with a different email and I can't see my coach — how do I fix it?▾
Auto-linking only works when the emails match. Ask your coach to put the email you registered with into your card and send the invitation again — or find your coach in the "Coaches" directory and send a request: once the coach accepts it, the link appears.
My coach sent me an invitation email — what happens via the link?▾
The link opens a registration form with your name and email already filled in — you only choose a password. After registration your account is immediately linked to your card with that coach. This is the most reliable way to "end up with your coach" without email mix-ups.
Can I sign in with Google or Yandex?▾
Yes — both for registration and sign-in. With Google/Yandex no separate password is needed and your email is confirmed automatically. Your sign-in method is shown in your profile.
The email confirmation didn't arrive — what should I do?▾
Check your spam folder. You can resend the email from the confirmation page (at most once every 2 minutes); the link in the email is valid for 24 hours. You cannot sign in until your email is confirmed.
I have several coaches (e.g. running and swimming) — will all of them get linked?▾
Yes. At registration, every card with your email is linked. You can add a new coach at any time through the directory — existing links are not affected. Each coach only sees their own work with you; data is never shared between coaches.
The email in my profile can't be changed — what should I do?▾
Your email is your account login and can't be changed from the profile. Write to admin@pacetrack.ru — we'll help move your account to a new address.
I don't have a coach — can I use the platform on my own?▾
Yes, fully: your own calendar, AI-built macro plan and weekly plan, analytics, gear, the feed. You can pick a coach later in the directory — with your first request your record is transferred to the chosen coach, and your plan and history are preserved.
Can I become a coach while staying an athlete?▾
Yes. Your profile has a "Coach cabinet" block — the "Enable coach cabinet" button creates a coach account with the same email and password (or Google/Yandex sign-in). The athlete cabinet stays, and the profile menu gets an "As coach" / "As athlete" switcher; at sign-in the platform opens the mode you used last. If you no longer need the coach cabinet, it can be deleted separately — your athlete cabinet, workouts and integrations are preserved.
⌚ Devices and workout uploads
Which devices and services can I connect?▾
Workouts: Garmin Connect, Polar Flow, Strava, Wahoo, Suunto, COROS. Recovery and sleep metrics (no workouts): WHOOP. Plus manual .fit file upload. Everything is connected on the "Apps" page; PaceTrack never sees your passwords for these services — you sign in on their side, except COROS (see the next question).
Where should I start — which service to connect first?▾
The "native" service of your watch: Garmin → Garmin Connect, Polar → Polar Flow, Wahoo → Wahoo, Suunto → Suunto, COROS → COROS. That way you get the most complete data (heart rate, laps, power).
Why does connecting Strava or Wahoo ask me to turn on a VPN?▾
Only for the moment of authorization — Strava and Wahoo block sign-in from some Russian IP addresses. Turn on a VPN, sign in, and you can switch it off right away: ongoing workout sync works as usual without it.
How is connecting COROS different from the other services?▾
COROS has no separate sign-in page — you enter your COROS email and password directly on the connect card in PaceTrack, and they're stored encrypted so the system can sync workouts in the background. One COROS account can only be connected to one PaceTrack account.
I connected a service — when will the first workout appear, and does history come along?▾
Garmin and Polar sync automatically roughly every 15 minutes; COROS, Wahoo and Suunto sync via a background check. Each service page has a "Sync" button for an immediate check, and re-syncing doesn't create duplicates. History: Polar only provides the last 30 days, Strava the last 14 days on first connection; move older workouts over as .fit files.
My watch isn't supported — how do I add a workout?▾
Export a .fit file from your watch's service and upload it on the "Apps" page (several at once is fine; duplicates are flagged automatically). Without any file — create a plan in the calendar and enter the actual distance and time via "⭐ Rate workout": they'll count towards weekly totals and analytics.
Can I import my training history from past years?▾
Yes — by manually uploading .fit files: export them from Garmin Connect / Polar Flow and drag them into the upload area. Manual upload has no age limit.
What syncs besides workouts?▾
Wellness metrics: recovery (readiness), sleep and daily strain — from WHOOP, Garmin or Polar. They appear in calendar cells and on the "Recovery" tab in analytics. With two or more sources connected, a switcher appears to choose which source to display.
I accidentally deleted a workout — can I get it back?▾
No, deletion is irreversible. If the workout was synced from Garmin or Polar, export its .fit file from that service and upload it manually — it will reappear.
Who can see my data, and how do I delete my account?▾
Workouts and payments are visible only to you and your coach/club; workouts become public only if you make them public. Account deletion is in your profile: a confirmation link arrives by email (valid 24 hours); after confirmation your workouts, plans and service connections are removed irreversibly.
📊 Fitness and progress
What analytics are available?▾
The "Analytics" section has four tabs — "Load & risk" (volumes, sRPE, ACWR, the PMC fitness chart, Monotony & Strain), "Fitness & efficiency" (EF, best segments, records, Riegel race prediction, decoupling), "Plan & execution", and "Recovery" (with WHOOP/Garmin/Polar connected). Periods of 4/12/26 weeks, per sport.
What are training zones and how do I set them up?▾
The "Training zones" page: heart-rate and pace zones for running (Z1–Z5), separate cycling HR and power zones (as % of FTP) plus FTP itself. Set them manually, calculate from reference values (max HR, LTHR, threshold pace) or import from Garmin Connect. Zones are used in structured workouts and load calculations.
How do I change or remove a workout rating?▾
Open "⭐ Rate workout" again: clicking the selected RPE or feeling again clears the choice, the km/time fields can be emptied — then save. Only the athlete can change or delete a rating; the coach cannot.
Why should I set RPE and rate workouts?▾
Your RPE ratings (0–10) fuel the analytics: sRPE, ACWR and the "Fitness & load" chart (CTL/ATL/TSB) are computed from them. Without ratings those charts stay empty even when the kilometres are recorded. Plus your coach sees your feeling and report — that's their feedback loop.
What do WHOOP metrics (Recovery, Sleep) give me?▾
Recovery and sleep appear in the calendar in the morning after your night's sleep cycle. The "Recovery" tab in analytics shows HRV and resting heart rate against a baseline: a deviation of more than 10% is highlighted as an early fatigue signal — earlier than you'd notice it in pace or feel.
How do I know whether I'm making progress?▾
Watch multi-week trends, not single numbers. Runners: EF (pace ÷ HR — rises as aerobic fitness improves), threshold pace, best segments and the Riegel prediction. Cyclists: with FTP set — power-based TSS and normalized power. In general: CTL on the PMC chart grows when you train consistently.
Is training load (TSS) calculated?▾
Yes. For cycling workouts with a power meter and FTP set — exact power-based TSS; without power — hrTSS from heart-rate zones and Banister TRIMP (requires HR data, LTHR and sex in the profile). Weekly totals and trends are in analytics.
🗓️ Self-coached planning
How do I build a race preparation plan from scratch?▾
The "Macro plan" button in the calendar header (available to self-coached athletes): choose the sport, race date and format, target time — the AI builds a week-by-week plan with phases, volumes and focus points. The plan can be edited, rebuilt and archived. Important: an AI plan is a recommendation, not a prescription; increase load gradually, and for long distances consider having a professional coach review the plan.
How does the macro plan differ from the weekly plan?▾
The macro plan is the "season map": preparation phases and target volumes for every week up to the race. The weekly plan is concrete workouts by day. They're linked: the "Week plan" page shows a "From the macro plan for this week" block with targets and a comparison against what you've actually entered.
The AI built a plan — can I edit it?▾
Yes, everything is editable: macro plan weeks, any workouts. AI rebuilds take your free-form comments into account ("was sick for a week", "add more long runs"). Review the result before accepting — the AI speeds up the work but isn't responsible for it.
How do I quickly assemble a training week?▾
The "Week plan" page from the calendar: 7 day cards. You can drop a plan file (.txt/.md) — the AI splits it across days; paste the assignment text; recalculate distance/time from the description; run the AI "Plan check". With an active macro plan, the AI assistant works in two steps: week structure, then the full plan.
How do I send a workout to my watch or bike computer?▾
Running and cycling plans have a structure builder: steps with HR/pace zone targets; for cycling — power (W, % FTP or zone) and cadence; repeat blocks; step comments (shown on the watch screen). "Save and send to Garmin" puts the workout into your Garmin calendar; cycling workouts can also be sent to Wahoo (ELEMNT).
Are cycling and triathlon supported?▾
Yes. The macro plan switches by tabs: running (5K — marathon), cycling (gran fondo, group race, time trial, stage race or peak fitness; volume in hours, optional FTP and TSS) and triathlon (sprint / Olympic / half / full distance — one plan covering swim, bike and run; creating it archives your active running and cycling plans).
Are there workout templates?▾
The template library is a coach tool. In your own calendar, use copying for repeat workouts: drag with Shift to create a copy, or "Copy to clipboard" to move a workout or a whole day to any date.
I missed a week due to illness — what do I do with the plan?▾
Don't try to "catch up" on what you missed — that's the classic road to overload. Move workouts by drag-and-drop, and with an active macro plan rebuild it via AI with a comment ("missed a week due to illness") — the plan will recalculate volumes from your current state. Return to load gradually and listen to how you feel.
How is the "AI Assistant" in the menu different from AI-built macro plans and weekly plans?▾
The "AI Assistant" (/ai-chat.php) is a separate free-form chat: ask it about your calendar, zones, macro plan, or recovery, and it pulls up the relevant data and answers. It doesn't replace AI-building or rebuilding your macro plan and weekly plan — those remain dedicated tools on their own pages; the AI Assistant can tell you about them, but edits to the plan go through those tools, done by your coach (or by you, for your own plan, if you train on your own).
Is the AI Assistant paid?▾
Every reply spends units (UE) from your account balance — 1 UE = 1 ₽, and you get a free 100 UE welcome grant the first time you open the balance page. Top up on the "Account Balance" page via YooMoney; without a balance, sending new messages is blocked. Ready-made training plans from the shop are also paid for with UE, if you choose to buy one.
👟 Gear and mileage
How do I add running shoes or a bike?▾
The "Gear" section ("More…" menu or the profile menu): add shoes, spikes, a bike, an indoor trainer bike, a wetsuit — or create your own gear type. Each item has a starting mileage and replacement/service thresholds.
Can I import gear from Garmin?▾
Yes — the "From Garmin" button in the section header: tick the items you want and import. It's a one-time copy; already imported items are flagged and skipped.
How is mileage counted?▾
Automatically from actual workouts: the GPS track distance, or your rating's distance if there's no track. Set a "default" item per sport — it's assigned to new workouts automatically; you can change the pair on any workout page.
My shoes already had mileage before PaceTrack — how do I count it?▾
Enter the starting mileage when creating (or editing) the item — it's added to the kilometres accumulated in PaceTrack.
Can one workout be split between two pairs of shoes?▾
Yes, for running: on the workout page the distance can be split into segments between several pairs — each pair is credited proportionally.
Can I assign gear in advance, on a planned workout?▾
Yes: the ⋮ menu on a plan card in the calendar has a "Gear" item — set what you'll wear. This doesn't count as editing the plan (your coach won't see the 👤 icon).
When does the "time to replace" warning arrive?▾
When the threshold you set for the item is reached (replacement and service thresholds are separate). Notifications arrive in the notification feed; channels (push, Telegram) are configured in the profile.
How do I track bike maintenance (chain, service)?▾
Each item has a service log: record completed service (e.g. a chain replacement) — the "since last service" mileage resets and counts again towards the next threshold.
Retired shoes — how do I remove them without losing history?▾
Retire the item — it disappears from active selection, but its mileage and history are preserved. You can bring it back at any time.
🤝 Working with a coach
What does my coach see of my data?▾
Your calendar, actual workouts, ratings (RPE, feeling, reports), wellness metrics, zones, gear (view only) and your payment history with them. Each coach sees only their own link with you — data isn't shared between coaches. Access appears only after a confirmed link or after the coach accepts your request.
Can I edit a plan my coach set?▾
By default — yes: edit, move, copy and delete any plans in your calendar. The coach can lock edits — a single workout, a week or the whole plan (🔒 icon). Watch sync and workout rating keep working under a lock; the coach sees a 👤 icon on workouts you've changed.
How do I pay my coach?▾
Money goes to the coach directly (bank transfer, card — whatever you agree on), outside PaceTrack: the platform doesn't process payments and takes no fees. When a reminder arrives — pay using the details in the email and press "I have paid" (in the email or in your account); the coach confirms receipt. Payment history is on the dashboard.
How do I communicate with my coach?▾
Chat: rich text and photos, voice messages with automatic transcription, reactions, quotes, pinned messages. For online workout reviews there are built-in video calls — no third-party services. If you speak different languages, enable auto-translation in the profile.
What are the follow-up questions after a running workout?▾
When rating a running workout, the system asks short questions (where you ran, how many reps you completed, etc.) and turns your answers into a report draft — faster than writing from scratch. Answering is optional; disable them in the profile ("Ask follow-up questions…") or ask your coach to disable them just for you.
Does my coach react to my workout rating somehow?▾
Yes — once you leave your own rating, your coach can give their own score (0–10) with a comment on that same workout's page. You'll see it there too, read-only — only the coach can change it. When the coach rates or updates their rating, you get a notification in the feed on the site, by email, push, or Telegram — channels are configured in notification settings (all on by default).
What is the "Automatic Rating" on the workout page?▾
If the workout is linked to a plan with a text assignment, the "Generate analysis" button runs an AI comparison of the assignment against what you actually did, showing an "Assignment match" score (0–10) with a short breakdown. It's a reference tool — unrelated to and doesn't replace the coach's rating.
Why can't I see the "Macro plan"?▾
When you work with a coach, the macro plan is visible only if the coach has enabled access for you — and then in view-only mode. If you train on your own, the macro plan is fully available: create, edit, rebuild.
How do I stop working with a coach?▾
In your profile, "My coaches" section — the unlink button next to a confirmed link. Your workouts, plans and history stay with you; the coach loses access to your calendar.
Which notifications will I get?▾
A morning summary of today's workouts (hour is configurable, 08:00 by default), a message when the weekly plan is ready, coach chat messages, workout rating reminders, and coach rating notifications — in the on-site feed, by email, browser push and Telegram (the bot connects in the profile). Everything is configurable in notification settings.
🔎 Finding a coach
How do I choose a coach or a club?▾
The directory is the "Coaches" section: clubs and individual coaches with photos and descriptions (specialization, experience, work formats). Open the "Details" card and press "Send request".
What happens after I send a request?▾
The coach gets a notification and accepts or declines the request in their panel. Until accepted, your calendar and data are not visible to them; the status is "Request sent". Coach not responding? Message them in chat (available right after sending) or cancel the request and choose another coach.
Can I talk to a coach before starting?▾
Yes — the "Chat with coach" button appears right after you send a request, before it's confirmed. Discuss the format, price and goals before the coach accepts.
How much do coaching services cost, and who do I pay?▾
The coach sets their own price — discuss it directly (e.g. in chat). You also pay the coach directly using their payment details; PaceTrack doesn't process the money, takes no commission and only helps track payments.
Will a new request affect my current coaches?▾
No — links are independent: you can have a main coach plus, say, a swim coach or a club in parallel. If you trained on your own, your record is transferred to the chosen coach with the first request — plan and history are preserved.
Didn't find your answer?
Check the athlete guide or create a ticket in support.

📣 Feed and community
How do my workouts get into the feed?▾
First enable your public profile in the profile: set a username and switch on "Profile open". Then either "Workouts public by default" (every new workout goes straight to the feed) or make individual workouts public manually. The feed lives at /athlete/feed.php.
How do I hide a specific workout or protect my privacy?▾
Visibility is switched off on the workout page itself. Additionally, in the profile: "Trim GPS near start/finish" hides the beginning and end of the route (so your home isn't shown), "Follow requests require approval" makes follows opt-in, and "Public statistics" controls whether your career totals are visible.
Can I show my coach's assignment and my own workout report in the feed?▾
Yes, if you want to — two separate toggles in your profile: "Show coach's assignment in the public feed" (the coach's assignment text) and "Show athlete report in the public feed" (your RPE, wellness, and written report). Both are off by default; once enabled, the matching blocks appear collapsed under the workout in the feed — expand them by clicking.
What are respects and follows?▾
A respect (🤍) is the like on a workout in the feed; you get notified about respects. Follows let you see other athletes' public workouts in the "Following" tab; you can follow from search or from a public profile at
pacetrack.ru/athletes/<name>.How do I find athletes near me?▾
The "Search" section, "Nearby" tab: pick one of your GPS workouts — the system finds athletes whose tracks crossed yours in time and place. Works only for GPS workouts and only among open profiles.
How do I share a workout with someone who has no PaceTrack account?▾
The "Share" block on the workout page creates a public link
pacetrack.ru/s/…— three levels of detail (numbers only / with route map / full with splits), a "Hide my name" option and a "Download PNG" button. Careful: the map levels show start and finish points without trimming.I'm already on Strava — why would I need the PaceTrack feed?▾
Honest answer: the PaceTrack feed doesn't replace Strava — it complements the training process, keeping plan, fact, ratings and the social side in one place. Unique here: "Nearby" search by track intersection and the link to your training plan.
How do I join a club?▾
Clubs are listed in the "Coaches" directory as a separate section — send a request just as you would to an individual coach. Once accepted, you become a club athlete: any of its coaches can work with you.